{"id":39264,"date":"2020-01-23T16:26:45","date_gmt":"2020-01-23T16:26:45","guid":{"rendered":"https:\/\/loveland.nl\/burst\/?page_id=39264"},"modified":"2026-04-13T12:16:24","modified_gmt":"2026-04-13T12:16:24","slug":"faq","status":"publish","type":"page","link":"https:\/\/loveland.nl\/burst\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row equal_height=&#8221;&#8221; font_color=&#8221;light&#8221; background_type=&#8221;transparent&#8221; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; css=&#8221;.vc_custom_1739369825558{padding-bottom: 10em !important;}&#8221; min_height=&#8221;100vh&#8221;][vc_column content_placement=&#8221;top&#8221; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243;][vc_raw_html css=&#8221;&#8221;]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[\/vc_raw_html][vc_row_inner container_width=&#8221;small&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1741105810007{padding-top: 5em !important;}&#8221;][vc_column_inner content_placement=&#8221;default&#8221; css_animation=&#8221;fadeInUp&#8221; css_animation_delay=&#8221;200&#8243;][vc_custom_heading text=&#8221;`{`display_title`}`&#8221; font_size=&#8221;100&#8243; font_weight=&#8221;900&#8243; letter_spacing=&#8221;0&#8243; tag=&#8221;h1&#8243; css_animation=&#8221;fadeInUp&#8221; css_animation_delay=&#8221;200&#8243; css=&#8221;.vc_custom_1763367507729{margin-top: 26px !important;margin-bottom: 20px !important;}&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner container_width=&#8221;standard&#8221;][vc_column_inner content_placement=&#8221;top&#8221; background_type=&#8221;image&#8221; background_color=&#8221;custom&#8221; background_img_lazyload=&#8221;1&#8243; css_animation=&#8221;fadeInUp&#8221; el_class=&#8221;hide-bottom-margin&#8221; css_animation_delay=&#8221;400&#8243; background_custom_color=&#8221;#52120B&#8221;][vc_accordion css=&#8221;.vc_custom_1513635038889{margin-bottom: 0px !important;}&#8221; css_animation=&#8221;fadeInUp&#8221;][vc_accordion_tab title=&#8221;Placeholder&#8221; el_class=&#8221;placeholder-rule&#8221;][\/vc_accordion_tab][vc_accordion_tab title=&#8221;HOW CAN I BUY A TICKET FOR BURST?&#8221;][vc_column_text]Tickets for BURST are available in the <a href=\"https:\/\/loveland.nl\/burst\/\">ticket shop<\/a>.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;WHAT ARE THE OPENING HOURS OF BURST?&#8221;][vc_column_text]Monday, April 27, from 11.00 till 22.00 (Kingsday).<\/p>\n<p>Last entry is at 21.00.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;IS THE FESTIVAL INDOOR OR OUTDOOR?&#8221;][vc_column_text]BURST is an outdoor event.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;Where will BURST take place?&#8221;][vc_column_text]BURST 2026 will take place at Meerpark Amsterdam.[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][vc_empty_space height=&#8221;30px&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner container_width=&#8221;standard&#8221;][vc_column_inner content_placement=&#8221;top&#8221; background_type=&#8221;image&#8221; background_color=&#8221;custom&#8221; background_img_lazyload=&#8221;1&#8243; css_animation=&#8221;fadeInUp&#8221; el_class=&#8221;hide-bottom-margin&#8221; css_animation_delay=&#8221;400&#8243; background_custom_color=&#8221;#52120B&#8221;][vc_custom_heading text=&#8221;NO PHONE POLICY&#8221; font_size=&#8221;35&#8243; font_weight=&#8221;800&#8243; tag=&#8221;h5&#8243; css=&#8221;.vc_custom_1744874716839{margin-bottom: 0px !important;}&#8221;][vc_accordion css=&#8221;.vc_custom_1513635038889{margin-bottom: 0px !important;}&#8221; css_animation=&#8221;fadeInUp&#8221;][vc_accordion_tab title=&#8221;HOW DOES OUR NO PHONE POLICY WORK?&#8221; el_class=&#8221;placeholder-rule&#8221;][vc_column_text]At BURST, we have a no-phone policy to keep the dance floor fully in the moment. Upon entry, your phone is placed in a Yondr pouch that stays with you throughout the event. It can only be opened in designated Phone Zones. Once you step onto the dance floor, you\u2019ve reached The Point of No Return.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;WHAT IF I DON&#8217;T HAVE A SMARTPHONE? DOES MY PHONE STILL GO IN A POUCH?&#8221;][vc_column_text]Yes. Whether it\u2019s a smartphone or not, <strong>all phones will be placed in a Yondr pouch<\/strong> inside no-phone areas. We do this to create the same uninterrupted experience for everyone on the dancefloor \u2014 no screens, no scroll, just presence.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;WHAT IF I NEED TO BE REACHABLE OR THERE&#8217;S AN EMERGENCY?&#8221;][vc_column_text]<\/p>\n<p class=\"\" data-start=\"1038\" data-end=\"1365\">No problem \u2014 you\u2019ll always have access to your phone in one of our <strong data-start=\"1167\" data-end=\"1197\">clearly marked Phone Zones<\/strong>. If staying connected is important, we recommend checking in there regularly.<br data-start=\"1275\" data-end=\"1278\" \/>You can also <strong data-start=\"1291\" data-end=\"1322\">leave your phone on vibrate<\/strong> so you\u2019ll feel it if a call comes through.<\/p>\n<p class=\"\" data-start=\"1367\" data-end=\"1583\">We\u2019ve also got you covered on-site. Our <strong data-start=\"1407\" data-end=\"1426\">awareness teams<\/strong> (wearing <strong data-start=\"1436\" data-end=\"1449\">red vests<\/strong>) and <strong data-start=\"1455\" data-end=\"1475\">roaming security<\/strong> are available at all times to support you. Just flag someone down if you need help \u2014 they\u2019re there for you.<\/p>\n<p data-start=\"1367\" data-end=\"1583\"><span data-teams=\"true\">If you have any question or a personal matter for which you need to be reachable at all times please email info@loveland.nl and we will find a suitable solution.\u00a0<\/span><\/p>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;WHAT HAPPENS IN CASE OF AN EMERGENCY INSIDE THE VENUE?&#8221;][vc_column_text]Our <strong data-start=\"2175\" data-end=\"2232\">security and staff are trained for emergency response<\/strong>, and equipped with radios and phones. If something happens, follow their instructions immediately.<\/p>\n<p>Yondr staff with unlock tools will be available near exits and on the dancefloor if access to phones is needed for safety.<\/p>\n<p><span class=\"TextRun SCXW260096466 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW260096466 BCX4\">If<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW260096466 BCX4\">you<\/span><span class=\"NormalTextRun SCXW260096466 BCX4\"> have <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW260096466 BCX4\">any<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW260096466 BCX4\">questions<\/span><span class=\"NormalTextRun SCXW260096466 BCX4\"> or a personal matter <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW260096466 BCX4\">for<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SpellingErrorHighlight SCXW260096466 BCX4\">which<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW260096466 BCX4\">you<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW260096466 BCX4\">need<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW260096466 BCX4\">to<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW260096466 BCX4\">be<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW260096466 BCX4\">reachable<\/span><span class=\"NormalTextRun SCXW260096466 BCX4\"> at <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW260096466 BCX4\">all<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW260096466 BCX4\">times<\/span><span class=\"NormalTextRun SCXW260096466 BCX4\">, <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW260096466 BCX4\">please<\/span><span class=\"NormalTextRun SCXW260096466 BCX4\"> email <\/span><\/span><a class=\"Hyperlink SCXW260096466 BCX4\" href=\"mailto:info@loveland.nl\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW260096466 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW260096466 BCX4\" data-ccp-charstyle=\"Hyperlink\">info@loveland.nl<\/span><\/span><\/a><span class=\"TextRun SCXW260096466 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW260096466 BCX4\">and<\/span><span class=\"NormalTextRun SCXW260096466 BCX4\"> we <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW260096466 BCX4\">will<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW260096466 BCX4\">find<\/span><span class=\"NormalTextRun SCXW260096466 BCX4\"> a <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW260096466 BCX4\">suitable<\/span><span class=\"NormalTextRun SCXW260096466 BCX4\"> solution<\/span><\/span>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;HOW DO I UNLOCK MY PHONE AFTER THE EVENT?&#8221;][vc_column_text]At the end of the show, <strong data-start=\"2535\" data-end=\"2581\">Yondr staff will be stationed at all exits<\/strong> to unlock your Yondr pouch. Simply remove your phone and drop the pouch in the bins provided.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;CAN I PAY WITH MY MOBILE DEVICE?&#8221;][vc_column_text]Only in the <strong data-start=\"3235\" data-end=\"3267\">Phone Zone near the entrance<\/strong>. We recommend bringing your <strong data-start=\"3296\" data-end=\"3309\">bank card<\/strong> <strong>\/ credit card<\/strong> with you so you can always buy tokens, even with your phone locked.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;WILL THE YONDR POUCH AFFECT MY PHONE IN ANY WAY?&#8221;][vc_column_text]Not at all. The Yondr pouch doesn\u2019t interfere with your phone or its functionality once removed.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;DO I KEEP MY PHONE WITH ME THE WHOLE TIME?&#8221;][vc_column_text]Yes \u2014 your phone stays on you at all times. You\u2019re just responsible for keeping it sealed while in the no-phone zones.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;WHAT IF I LOSE MY FRIENDS?&#8221;][vc_column_text]We recommend choosing one of our <strong data-start=\"3068\" data-end=\"3086\">Meeting Points<\/strong> when you arrive. That way, if you get separated, you know where to reconnect \u2014 no messages needed.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;WHAT HAPPENS IF I REFUSE TO PUT MY PHONE AWAY?&#8221;][vc_column_text]<span data-contrast=\"auto\">Our team will first <\/span><strong>gently remind you<\/strong><span data-contrast=\"auto\"> of the policy and ask you to respect the space we\u2019re creating together.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">If the phone use continues in a no-phone zone, we\u2019ll <\/span><span data-contrast=\"auto\">finally<\/span> <span data-contrast=\"auto\">ask you to leave the event<\/span><span data-contrast=\"auto\"> as <\/span><span data-contrast=\"auto\">this<\/span> <span data-contrast=\"auto\">breaches<\/span> <span data-contrast=\"auto\">our<\/span><span data-contrast=\"auto\"> no-<\/span><span data-contrast=\"auto\">phone<\/span><span data-contrast=\"auto\"> policy.<\/span><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">We take this seriously \u2014 not to restrict, but to protect the energy on the dancefloor.<\/span><br \/>\n<strong>No screens. No scroll. No exceptions.\u00a0<\/strong>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;WHAT IF I NEED TO TAKE MY MEDICATION AT A SPECIFIC TIME?&#8221;][vc_column_text]Set a timer or alarm before locking your phone in the pouch. When it goes off, head to a Phone Zone to unlock it.<\/p>\n<p>Prefer analog? Bring a <strong data-start=\"1789\" data-end=\"1798\">watch<\/strong> to stay on schedule without needing your phone.<\/p>\n<p><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW142735954 BCX4\">If<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SpellingErrorHighlight SCXW142735954 BCX4\">you<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">need<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">an<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">exception<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">for<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">medical<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">reasons<\/span><span class=\"NormalTextRun SCXW142735954 BCX4\">, <\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">you<\/span><\/span><\/span> <span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">need<\/span><\/span><\/span> <span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">to<\/span><\/span><\/span> <span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">inform<\/span><\/span><\/span> <span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">us<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW142735954 BCX4\"> via <\/span><\/span><\/span><span class=\"TrackChangeTextDeletionMarker TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun TrackChangeTextDeletion SCXW142735954 BCX4\">just <\/span><\/span><\/span><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW142735954 BCX4\">email <\/span><\/span><strong><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW142735954 BCX4\">info@loveland.nl<\/span><\/span><\/strong><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">ahead<\/span><span class=\"NormalTextRun SCXW142735954 BCX4\"> of <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">the<\/span><span class=\"NormalTextRun SCXW142735954 BCX4\"> event. <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">We\u2019ll<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">work<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">with<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">you<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">directly<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">to<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">find<\/span><span class=\"NormalTextRun SCXW142735954 BCX4\"> a <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">suitable<\/span><span class=\"NormalTextRun SCXW142735954 BCX4\"> solution.<\/span><\/span> <span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">Please<\/span><\/span><\/span> <span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">note<\/span><\/span><\/span> <span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">it<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW142735954 BCX4\"> is important <\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">to<\/span><\/span><\/span> <span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">inform<\/span><\/span><\/span> <span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">us<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW142735954 BCX4\"> prior <\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">to<\/span><\/span><\/span> <span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">t<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">he<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW142735954 BCX4\"> event.<\/span><\/span><\/span>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;I HAVE A MEDICAL CONDITION THAT REQUIRES CONSTANT ACCESS TO MY PHONE \u2014 WHAT SHOULD I DO?&#8221;][vc_column_text]<span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW142735954 BCX4\">If<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SpellingErrorHighlight SCXW142735954 BCX4\">you<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">need<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">an<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">exception<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">for<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">medical<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">reasons<\/span><span class=\"NormalTextRun SCXW142735954 BCX4\">, <\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">you<\/span><\/span><\/span> <span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">need<\/span><\/span><\/span> <span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">to<\/span><\/span><\/span> <span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">inform<\/span><\/span><\/span> <span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">us<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW142735954 BCX4\"> via <\/span><\/span><\/span><span class=\"TrackChangeTextDeletionMarker TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun TrackChangeTextDeletion SCXW142735954 BCX4\">just <\/span><\/span><\/span><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW142735954 BCX4\">email <\/span><\/span><strong><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW142735954 BCX4\">info@loveland.nl<\/span><\/span><\/strong><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">ahead<\/span><span class=\"NormalTextRun SCXW142735954 BCX4\"> of <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">the<\/span><span class=\"NormalTextRun SCXW142735954 BCX4\"> event. <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">We\u2019ll<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">work<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">with<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">you<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">directly<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">to<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">find<\/span><span class=\"NormalTextRun SCXW142735954 BCX4\"> a <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">suitable<\/span><span class=\"NormalTextRun SCXW142735954 BCX4\"> solution.<\/span><\/span> <span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">Please<\/span><\/span><\/span> <span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">note<\/span><\/span><\/span> <span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">it<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW142735954 BCX4\"> is important <\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">to<\/span><\/span><\/span> <span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">inform<\/span><\/span><\/span> <span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">us<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW142735954 BCX4\"> prior <\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">to<\/span><\/span><\/span> <span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">t<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">he<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW142735954 BCX4\"> event.<\/span><\/span><\/span>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;I&#8217;M HEADING HOME\u2014WHERE CAN I OPEN MY YONDR POUCH?&#8221;][vc_column_text]Leaving before 22:00?<br data-start=\"139\" data-end=\"142\" \/>Our crew will unlock your Yondr phone pouch at the exit.<br data-start=\"192\" data-end=\"195\" \/>Heading out at 22:00? You can also unlock it at any of the bars.[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner content_placement=&#8221;top&#8221; width=&#8221;1\/2&#8243; background_type=&#8221;image&#8221; background_color=&#8221;custom&#8221; background_img_lazyload=&#8221;1&#8243; css_animation=&#8221;fadeInUp&#8221; el_class=&#8221;hide-bottom-margin&#8221; css_animation_delay=&#8221;400&#8243; background_custom_color=&#8221;#52120B&#8221;][vc_custom_heading text=&#8221;TICKETS&#8221; font_size=&#8221;35&#8243; font_weight=&#8221;800&#8243; tag=&#8221;h5&#8243; css=&#8221;.vc_custom_1744019302165{margin-bottom: 0px !important;}&#8221;][vc_accordion css=&#8221;.vc_custom_1513635038889{margin-bottom: 0px !important;}&#8221; css_animation=&#8221;fadeInUp&#8221;][vc_accordion_tab title=&#8221;Placeholder&#8221; el_class=&#8221;placeholder-rule&#8221;][\/vc_accordion_tab][vc_accordion_tab title=&#8221;CAN I BUY TICKETS AT THE ENTRANCE OF BURST?&#8221;][vc_column_text]There is no opportunity to buy tickets at the entrance.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;Why do I pay an additional entertainment tax of \u20ac1,60 per ticket?&#8221;][vc_column_text]As of the 1st of January 2023, events and festivals will be charged by the City of Amsterdam for entertainment tax (vermakelijkhedenretributie, vmr).[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;HOW DO I PERSONALIZE MY TICKET?&#8221;][vc_column_text]<span data-contrast=\"auto\">During the ticket purchase process, the ticket owner\u2019s full name, email address and other information needs to be filled for every individual ticket. <\/span><span data-contrast=\"auto\">Later on, it is possible to can change this data with the help of <a href=\"https:\/\/www.yourticketprovider.nl\/ticketopvragen\">this website<\/a>.<\/span>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;CAN MY TICKET BE SCANNED FROM MY MOBILE PHONE?&#8221;][vc_column_text]The e-ticket can be scanned from your phone, but make sure you download it upfront, have your battery charged and turn your screen brightness fully up at the entrance to ensure a steady flow going in. Then, it\u2019s time to put your phone away and start dancing.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;I LOST MY TICKET, WHAT SHOULD I DO?&#8221;][vc_column_text]If you purchased your ticket via the BURST website, you can resend your booking confirmation email with the help of <a href=\"https:\/\/www.yourticketprovider.nl\/ticketopvragen\">this page<\/a>.<\/p>\n<p>If you purchased it via Resident Advisor, Festicket, Ticketswap, Appic or Partybussen please login to your personal account on the above mentioned websites and re-download your ticket.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;Am I allowed to resell my ticket, and where can I check the rules regarding ticket resale?&#8221;][vc_column_text]Ticket resale is subject to specific restrictions, and commercial resale is not allowed. You can review all applicable rules in the official ticket terms and conditions.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;How many tickets can I order for BURST?&#8221;][vc_column_text]You can order a maximum of 10 tickets for BURST.<\/p>\n<p>Please note: Do not order more tickets than the ticket limit allows. If you do, we may cancel one or all of your orders. This may apply to orders with the same email address, billing address, credit card number, and\/or other details.[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][vc_empty_space height=&#8221;60px&#8221;][vc_custom_heading text=&#8221;LOCKERS&#8221; font_size=&#8221;35&#8243; font_weight=&#8221;800&#8243; tag=&#8221;h5&#8243; css=&#8221;.vc_custom_1744019313349{margin-bottom: 0px !important;}&#8221;][vc_accordion css=&#8221;.vc_custom_1513635038889{margin-bottom: 0px !important;}&#8221; css_animation=&#8221;fadeInUp&#8221;][vc_accordion_tab title=&#8221;Placeholder&#8221; el_class=&#8221;placeholder-rule&#8221;][\/vc_accordion_tab][vc_accordion_tab title=&#8221;HOW CAN I BUY A LOCKER TICKET?&#8221;][vc_column_text]You can purchase a locker while buying your ticket online. Simply add a locker during the ticket checkout process.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;HOW DO E-LOCKERS WORK?&#8221;][vc_column_text]At BURST we work with e-lockers, which means there is no deposit and no key. You will receive your locker number and pin code by email.<\/p>\n<p>You enter the pin code of your locker at the lock to open and close it. Be careful when entering your pin code, people might look over your shoulder. Going home? Close your locker and go to the exit, you don\u2019t have to pass by the Lockerbox service desk.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;WHEN WILL I RECEIVE MY LOCKER NUMBER AND CODE?&#8221;][vc_column_text]You will receive an e-mail with your locker number, pin code and instructions no later than the morning of the event. If you have not received a code, please show your locker ticket at the Lockerbox service desk on the festival terrain.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;WHAT ARE LOCKER DIMENSIONS?&#8221;][vc_column_text]The small lockers are 24cm wide, 28cm high and 50cm deep.<\/p>\n<p>Large lockers are 35cm wide, 28cm high and 50cm deep.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;I FORGOT SOMETHING IN MY LOCKER.&#8221;][vc_column_text]Items which were forgotten inside the lockers are collected by Lockerbox. You can check if your belongings were found by filling <a href=\"https:\/\/www.lockerbox.nl\/lost-found\/\">this form<\/a>.[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][vc_empty_space height=&#8221;60px&#8221;][vc_custom_heading text=&#8221;GOOD TO KNOW&#8221; font_size=&#8221;35&#8243; font_weight=&#8221;800&#8243; tag=&#8221;h5&#8243; css=&#8221;.vc_custom_1744019324844{margin-bottom: 0px !important;}&#8221;][vc_accordion css=&#8221;.vc_custom_1513635038889{margin-bottom: 0px !important;}&#8221; css_animation=&#8221;fadeInUp&#8221;][vc_accordion_tab title=&#8221;Placeholder&#8221; el_class=&#8221;placeholder-rule&#8221;][\/vc_accordion_tab][vc_accordion_tab title=&#8221;CAN I PURCHASE EARPLUGS AT THE EVENT?&#8221;][vc_column_text]Earplugs will be available at the festival earplug booth. With music above 87 dB it is smart to use earplugs with a special music filter. With these earplugs you can still hear the music perfectly, conversations remain intelligible and most important of all, you prevent hearing damage and the annoying ringing after the event. Love your ears![\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;WHAT SHOULD I DO IF I LOST\/FOUND SOMETHING?&#8221;][vc_column_text]If you lose or find something, you can go to the locker desk at the festival terrain. Everything will be collected there. After the event we post all of the items we found on iLost.co. :<a href=\"https:\/\/ilost.co\/nl\/org\/burst\">https:\/\/ilost.co\/nl\/org\/burst<\/a>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;IS SMOKING ALLOWED?&#8221;][vc_column_text]Yes, smoking is allowed on the festival terrain. Please make sure to throw the cigarette buds into the designated trash cans to keep our beautiful festival terrain clean.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;WHAT HAPPENS IF THERE IS A CHANGE IN THE PROGRAM?&#8221;][vc_column_text]<\/p>\n<div id=\"ui-id-132\" class=\"ui-accordion-content ui-corner-bottom ui-helper-reset ui-widget-content ui-accordion-content-active\" role=\"tabpanel\" aria-labelledby=\"ui-id-131\" aria-hidden=\"false\">\n<div class=\"wvc-text-block wvc-clearfix wvc-element wvc-mobile-text-align-\">\n<div class=\"wbp_wrapper\">\n<p>The program is subject to change. When specific acts are cancelled, there will be no refund of entrance fees or other costs. The organization will always attempt to find a replacement of the same quality level with a similar music style.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<h5 id=\"ui-id-133\" class=\"wvc-accordion-tab ui-accordion-header ui-corner-top ui-accordion-header-collapsed ui-corner-all ui-state-default ui-accordion-icons\" tabindex=\"-1\" role=\"tab\" aria-controls=\"ui-id-134\" aria-selected=\"false\" aria-expanded=\"false\"><\/h5>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;LOOKING FOR INFORMATION OR HELP AT THE FESTIVAL?&#8221;][vc_column_text]<\/p>\n<div class=\"gdlr-core-accordion-item-tab clearfix gdlr-core-active\">\n<div class=\"gdlr-core-accordion-item-content-wrapper\">\n<div class=\"gdlr-core-accordion-item-content\">\n<p>At BURST we are working on creating the best festival experience for everyone. In case you have any type of question or come across an offensive behaviour, please visit the Safe Space on the festival grounds.<br \/>\nOur colleagues will assist you with any and all questions and problems.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"gdlr-core-accordion-item-tab clearfix \">\n<div class=\"gdlr-core-accordion-item-icon gdlr-core-js gdlr-core-skin-icon \"><\/div>\n<div class=\"gdlr-core-accordion-item-content-wrapper\"><\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;What am I not allowed to bring with me inside the festival?&#8221;][vc_column_text]<\/p>\n<p data-start=\"183\" data-end=\"337\">For security reasons, please note that only bags no larger than A4 size (8.27 x 11.69 inches or 21 x 29.7 cm) are permitted inside the festival grounds.<\/p>\n<p data-start=\"339\" data-end=\"1170\">It is forbidden to enter the event area with the following products or materials: Soft drugs, hard drugs, food, (alcoholic) drinks, glassware, (plastic) bottles, cans, flags, sticks, umbrellas, nasal spray, walking sticks (except medical crutches and tools), pets, banners, objects with discriminating and\/or provocative texts and\/or expressions, battle-, cross-, fire- or shot weapons or other objects that could be used as a weapon, objects which may negatively affect the safety, health or well-being of the visitors, spray cans, atomizers, fireworks, torches, means of transport, battery of an electric bicycle, professional video-, audio-, recording- and photo equipment (does not include digital compact cameras and mobile phones with camera function), camera glasses, smart glasses, or any other form of wearable recording devices.<\/p>\n<p data-start=\"1172\" data-end=\"1219\">When in doubt contact us on <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1200\" data-end=\"1216\">info@loveland.nl<\/a>.<\/p>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;What happens if I violate the event rules?&#8221;][vc_column_text]When the rules are not being followed, acces to the event will be denied without any refunds of the entrance ticket. If acces is denied, you will directly be removed from the event area.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;What happens in situations that are not mentioned above?&#8221;][vc_column_text]In situations where the rules do not apply, the organization will decide on the measures to be taken. The decision of the organization in this respect is binding.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;WHAT OTHER HOUSE RULES SHOULD I KEEP IN MIND?&#8221;][vc_column_text]1. It is forbidden to climb stages, buildings, fences or other objects. It is also not allowed to take any objects\/structures from the event area.<\/p>\n<p>2. It is not allowed to enter a toilet cabin with multiple persons. Urinating outside the designated facilities is prohibited. Offenders will be removed from the festival area and handed over to the police.<\/p>\n<p>3. Directions and instructions of the (security) staff must be followed at all times. At the suspicion of a violation of the rules, the security staff has the right to body search. Refusing this search will lead to removal from the event.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;I HAVE OTHER QUESTIONS\/REMARKS&#8221;][vc_column_text]<\/p>\n<p class=\"p1\">Please check the FAQs below or send an email to <a href=\"mailto:info@loveland.nl\"><span class=\"s1\">info@loveland.nl<\/span><\/a>.\u00a0We will\u00a0take a look\u00a0into your inquiry and help you out.<\/p>\n<p class=\"p1\">Also, don\u2019t forget to check your\u00a0email\u00a0inbox (and spam folder)\u00a0because we always\u00a0contact\u00a0our visitors\u00a0with the latest updates via\u00a0our\u00a0newsletter.<\/p>\n<p>[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][vc_empty_space height=&#8221;60px&#8221;][\/vc_column_inner][vc_column_inner content_placement=&#8221;default&#8221; width=&#8221;1\/2&#8243; background_type=&#8221;image&#8221; background_color=&#8221;custom&#8221; background_img_lazyload=&#8221;1&#8243; css_animation=&#8221;fadeInUp&#8221; css_animation_delay=&#8221;400&#8243; background_custom_color=&#8221;#52120B&#8221;][vc_custom_heading text=&#8221;ENTRANCE&#8221; font_size=&#8221;35&#8243; font_weight=&#8221;800&#8243; tag=&#8221;h5&#8243; css=&#8221;.vc_custom_1744019306597{margin-bottom: 0px !important;}&#8221;][vc_accordion css=&#8221;.vc_custom_1513635038889{margin-bottom: 0px !important;}&#8221; css_animation=&#8221;fadeInUp&#8221;][vc_accordion_tab title=&#8221;Placeholder&#8221; el_class=&#8221;placeholder-rule&#8221;][\/vc_accordion_tab][vc_accordion_tab title=&#8221;IS BURST AN 18+ EVENT?&#8221;][vc_column_text]Yes, visitors under 18 will not be allowed (even when accompanied by a parent, guardian and \/ or other adults).[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;Should I bring an identification document with myself?&#8221;][vc_column_text]ID\u2019s will be checked at the entrance without exception, so don\u2019t forget to bring your driver\u2019s license, ID card or passport. If you do not have a valid identity document you will be denied access without right to refund of the entry fee.<br \/>\nA valid identification document is an official certificate, therefore copies will not be accepted.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;HOW CAN I ENTER THE FESTIVAL?&#8221;][vc_column_text]Access to the event site can only be provided if you are in possession of a valid ticket. Valid tickets can be obtained via the official BURST website and Ticketswap. Once purchased, tickets cannot be returned.<\/p>\n<p>The organization strongly recommends not to buy any tickets through a third-party resellers or non-official partners. Any evidence of irregularities such as, but not limited to: (attempted) use of (false) admission tickets and wristbands fraud is reported to the police.[\/vc_column_text][vc_column_text]Access to the event site can only be provided if you are in possession of a valid ticket. Valid tickets can be obtained via the official Loveland van Oranje and Ticketswap. Once purchased, tickets cannot be returned.<\/p>\n<p>The organization strongly recommends not to buy any tickets through a third-party resellers or non-official partners. Any evidence of irregularities such as, but not limited to: (attempted) use of (false) admission tickets and wristbands fraud is reported to the police.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;CAN I REENTER THE EVENT TERRAIN WITH MY TICKET?&#8221;][vc_column_text]After leaving the event area, the right of access to the event site expires. Since we scan the barcode of your ticket at the entrance, stamps or other methods will not be used to identify previous accessed visitors.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;IS THERE A SECURITY CHECK UPON ENTERING THE FESTIVAL?&#8221;][vc_column_text]<br \/>\nEvery visitor that enters the event area will be checked by a security employee. It\u2019s allowed to request the search to be executed by an employee of the same sex. This check is set to all visitors, guests, employees and artists in order to protect the general safety on the event. Refusing the check will lead to denied access to the event.<br \/>\n[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;WHAT SIZE BAG IS ALLOWED ON THE FESTIVAL TERRAIN?&#8221;][vc_column_text]For security reasons, please note that only bags no larger than A4 size (8.27 x 11.69 inches or 21 x 29.7 cm) are permitted inside the festival grounds.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;IS SMOKING ALLOWED?&#8221;][vc_column_text]It is strictly prohibited to smoke at indoor areas (such as tents). You are allowed to smoke outside, please make sure to throw the cigarette buds into the designated trash cans to keep our beautiful festival terrain clean.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;CAN I BRING MEDICATION INTO THE EVENT?&#8221;][vc_column_text]<\/p>\n<p class=\"\" data-start=\"152\" data-end=\"303\">Medication is allowed when it\u2019s <strong data-start=\"249\" data-end=\"272\">medically necessary<\/strong> and in a <strong data-start=\"282\" data-end=\"300\">sealed package<\/strong>.<\/p>\n<p class=\"\" data-start=\"305\" data-end=\"440\">To bring it in, you\u2019ll need:<br data-start=\"333\" data-end=\"336\" \/>\u2013 A <strong data-start=\"340\" data-end=\"377\">signed statement from your doctor<\/strong><br data-start=\"377\" data-end=\"380\" \/>\u2013 A <strong data-start=\"384\" data-end=\"408\" data-is-only-node=\"\">valid ID or passport<\/strong> to match the name on the note<\/p>\n<p data-start=\"305\" data-end=\"440\">If you require constant access to your phone due to a medical condition, <span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">you<\/span><\/span><\/span> <span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">need<\/span><\/span><\/span> <span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">to<\/span><\/span><\/span> <span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">inform<\/span><\/span><\/span> <span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">us<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW142735954 BCX4\"> via <\/span><\/span><\/span><span class=\"TrackChangeTextDeletionMarker TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun TrackChangeTextDeletion SCXW142735954 BCX4\">just <\/span><\/span><\/span><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW142735954 BCX4\">email <\/span><\/span><strong><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW142735954 BCX4\">info@loveland.nl<\/span><\/span><\/strong><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">ahead<\/span><span class=\"NormalTextRun SCXW142735954 BCX4\"> of <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">the<\/span><span class=\"NormalTextRun SCXW142735954 BCX4\"> event. <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">We\u2019ll<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">work<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">with<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">you<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">directly<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">to<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">find<\/span><span class=\"NormalTextRun SCXW142735954 BCX4\"> a <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">suitable<\/span><span class=\"NormalTextRun SCXW142735954 BCX4\"> solution.<\/span><\/span> <span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">Please<\/span><\/span><\/span> <span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">note<\/span><\/span><\/span> <span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">it<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW142735954 BCX4\"> is important <\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">to<\/span><\/span><\/span> <span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">inform<\/span><\/span><\/span> <span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">us<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW142735954 BCX4\"> prior <\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">to<\/span><\/span><\/span> <span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">t<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW142735954 BCX4\">he<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW142735954 BCX4\"><span class=\"TextRun SCXW142735954 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW142735954 BCX4\"> event.<\/span><\/span><\/span><\/p>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;CAN I BRING A SMALL CAMERA?&#8221;][vc_column_text]No, cameras of any kind (digital, SLR, mirrorless, handycams) and wearable recording devices (camera glasses, smart glasses, etc.) are not allowed. We\u2019re keeping things low-key and in the moment.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;IS THE FESTIVAL ACCESSIBLE WITH WHEELCHAIR OR OTHER CARE AIDS?&#8221;][vc_column_text]BURST is accessible to people with disabilities; we want our event to be fun for everyone. That is why we do our best to make the festival accessible and enjoyable for people with disabilities.<br \/>\nWe take the following steps for this:<br \/>\nParking facilities near the entrance are reserved for people with disabilities.<br \/>\nWidened access gates for people in wheelchairs, both at the entrance and at the visitation.<br \/>\nEach toilet group has one or more disabled toilets, and there are always people who can provide assistance with the toilets.<br \/>\nPassageways and walkways are always spacious enough for wheelchairs or other care aids.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;AM I ALLOWED TO VISIT THE EVENT WITH A GUIDE DOG?&#8221;][vc_column_text]It is allowed to visit our event with a guide dog, but we don\u2019t encourage it considering the loud music and crowdedness. If you are planning on visiting one of our events with a guide dog, we ask that you contact us beforehand by sending an email to\u00a0info@loveland.nl\u00a0so we can inform you about the best way to enter the festival.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;Does the festival have a zero tolerance drugs policy?&#8221;][vc_column_text]<\/p>\n<div id=\"ui-id-64\" class=\"ui-accordion-content ui-corner-bottom ui-helper-reset ui-widget-content ui-accordion-content-active\" role=\"tabpanel\" aria-labelledby=\"ui-id-63\" aria-hidden=\"false\">\n<div class=\"wvc-text-block wvc-clearfix wvc-element wvc-mobile-text-align-\">\n<div class=\"wbp_wrapper\">\n<p>BURST maintains a zero tolerance policy on drugs. It is forbidden to use or possess or trade any drugs at the event. When the organization spots or confirms any infringements, the offender can be handed over to the police. When the delinquent is being caught trading drugs he\/she will be transferred over to the police. Before entering the event you will be able to deposit drugs in the designated drugs barrels without being charged with any consequences.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<h5 id=\"ui-id-65\" class=\"wvc-accordion-tab ui-accordion-header ui-corner-top ui-accordion-header-collapsed ui-corner-all ui-state-default ui-accordion-icons\" tabindex=\"-1\" role=\"tab\" aria-controls=\"ui-id-66\" aria-selected=\"false\" aria-expanded=\"false\"><\/h5>\n<p>[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][vc_empty_space height=&#8221;60px&#8221;][vc_accordion css=&#8221;.vc_custom_1513635038889{margin-bottom: 0px !important;}&#8221; css_animation=&#8221;fadeInUp&#8221;][vc_accordion_tab title=&#8221;Placeholder&#8221; el_class=&#8221;placeholder-rule&#8221;][\/vc_accordion_tab][\/vc_accordion][vc_custom_heading text=&#8221;PAYMENT METHOD&#8221; font_size=&#8221;35&#8243; font_weight=&#8221;800&#8243; tag=&#8221;h5&#8243; css=&#8221;.vc_custom_1771595849389{margin-bottom: 0px !important;}&#8221;][vc_accordion css=&#8221;.vc_custom_1771595883953{margin-bottom: 0px !important;}&#8221; css_animation=&#8221;fadeInUp&#8221; active_tab=&#8221;Are payments at the event cashless?&#8221;][vc_accordion_tab title=&#8221;WICH PAYMENT METHOD IS BEING USED?&#8221;][vc_column_text]BURST works with a cash card system. At the entrance, you can purchase a cash card for \u20ac1 using cash, debit or credit card. You can then top up the card and use it to pay for food and drinks throughout the event. Remaining balance can be refunded after the festival.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;Are payments at the event cashless?&#8221; el_class=&#8221;placeholder-rule&#8221;][vc_column_text]<\/p>\n<p class=\"x_WordSection1\">Yes, all transactions are fully cashless for a quick, simple, and contact-free experience.<\/p>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;Can I use my phone to pay at the bar?&#8221;][vc_column_text]No. Phone payments are <b>not accepted<\/b>\u00a0at the bar due to the No Phone Policy.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;How can I pay for drinks, food, and earplugs?&#8221;][vc_column_text]<\/p>\n<p class=\"x_WordSection1\">You can use:<\/p>\n<p><span role=\"presentation\">Cash, debit or credit card.\u00a0<\/span><\/p>\n<p><span role=\"presentation\">Cash Card, available at the entrance for \u20ac1<\/span>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;How do I load a Cash Card?&#8221;][vc_column_text]<\/p>\n<p class=\"x_WordSection1\">You can load it using:<\/p>\n<p><span role=\"presentation\">Cash<\/span><\/p>\n<p><span role=\"presentation\">Debit or credit card<\/span><\/p>\n<p><span role=\"presentation\">Phone transaction (at the designated phone zone near the entrance)<\/span>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;Is there a minimum amount to load on the Cash Card?&#8221;][vc_column_text]Yes, the first time you load your card, a minimum of \u20ac20 is required.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;Can I get a refund for my remaining Cash Card balance?&#8221;][vc_column_text]Yes, any remaining balance can be refunded within 5 days after the event. Simply scan the QR code on your card, fill in your details, and receive a quick refund.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;What should I do if I lose my Cash Card?&#8221;][vc_column_text]Treat your Cash Card like cash. 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