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FAQ

FAQ

Loveland Festival | 25YRS
August 13 & 14 2022

LAST UPDATE: JANUARY 12TH 2022

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HOW CAN I BUY A TICKET FOR LOVELAND FESTIVAL 2022?

Limited tickets for the previously sold out festival will become available again soon. Don’t miss out and pre-register now!

CAN I USE MY LOVELAND FESTIVAL 2020 OR 2021 TICKET FOR THIS EVENT?

Yes! Until January 31st our ticket partner – Yourticketprovider – will send out all new 2022 tickets for everyone who opted to keep their ticket previously.
If you have purchased your ticket via Resident Advisor, Festicket or Ticketswap and kept it for 2022, please login to your account to re-download the ticket (from the first week of February).

CAN I USE MY LOVELAND CARD FOR THIS EVENT?

Yes! Your 25 YR anniversary Loveland Card is valid for Loveland van Oranje 2022, 909 Festival 2022 and for both days of Loveland Festival 2022.

Please keep in mind that you need the actual, physical card to enter the events.

If you have any questions regarding the Loveland Card, send us an email to [email protected]

IS LOVELAND FESTIVAL 2022 CERTAIN TO TAKE PLACE?

We’re confident to return in 2022, but in case the festival is cancelled due to COVID-19, refund options will be available for tickets bought via official partners (Loveland Website/Yourticketprovider, Resident Advisor, Festicket, Ticketswap, Appic).

HOW DOES THE TICKET PERSONALIZATION WORK?

During the ticket purchase process, the ticket owner’s full name, email address and other information needs to be filled for every individual ticket. Later on, it is possible to can change this data with the help of this website.

I LOST MY TICKET CONFIRMATION EMAIL.

You can resend your booking confirmation email with the help of this website or you can contact us via [email protected] and we will help you out.

I HAVE OTHER QUESTIONS/REMARKS.

Please send an email to [email protected].
We will take a look into your inquiry and help you out.

TICKETS

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CAN I BUY TICKETS AT THE ENTRANCE OF LOVELAND FESTIVAL?

There is no opportunity to buy tickets at the entrance. We recommend to buy the tickets online via our website.

How should I use my weekend ticket?

A weekend ticket is valid on both Saturday and Sunday. On Saturday your ticket will be scanned at the entrance and you will receive a wristband. On Sunday you can only enter the venue with you ticket in combination with you wristband.

How should I use my Loveland Card?

You can enter the event at the weekend entrance with your Loveland Card. It is possible to lend your Loveland Card to a friend.

Can someone else use my weekend ticket if I can only go one day?

No, a weekend ticket is only valid for one person/visitor.

CAN I RESELL MY TICKET?

After the general ticket sales start you will be able to resell your tickets via Ticketswap.

You can sell your day tickets, for the day mentioned on the ticket and your weekend tickets as one (but not partially for one day). It is not possible to go to the event on Saturday and sell your ticket for the Sunday. Blind birds and Loveland Cards are non-resellable, but your Loveland Card can be lend to a friend

Can my ticket be scanned from my mobile phone?

The e-ticket can be scanned from your phone, but make sure you download it upfront, have your batteries loaded and turn your screen brightness fully up at the entrance to ensure a steady flow going in. Then, it’s time to put your phone off and start dancing.

ENTRANCE

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Is Loveland Festival | 25YRS an 18+ event?

Yes, visitors under 18 will not be allowed (even when accompanied by a parent, guardian and / or other adults).

What are the opening hours of the event?

Saturday August 7th from 12:00 till 23:00 Sunday August 8th from 13:00 till 23:00

Do I need to bring identification to the festival?

At the request of a security staff member you should be able to identify yourself. If you do not have a valid identity document you will be denied access without right to refund of the entry fee. Valid identification means a passport, identity card or driving license. Copies will not be accepted.

Can I leave the event and enter again later that day?

Unfortunately this is not possible in any case. Your ticket barcode can be scanned only once: thus, after leaving the event area, your right of access to the event site expires.
Stamps or other methods will not be used to identify previous accessed visitors.

Is there a security check upon entering the festival?

Every visitor that enters the event area will be checked by a security employee. It’s allowed to request the search to be executed by an employee of the same sex. This check is set to all visitors, guests, employees and artists in order to protect the general safety on the event. Refusing the check will lead to denied access to the event.

Is the festival wheelchair accessible?

Yes, there are pathways and grounds on the festival accessible by wheelchair. There won’t be a wheelchair stage or special wheelchair-zone.

Does the festival have a zero tolerance drugs policy?

Loveland Festival | 25YRS maintains a zero tolerance policy on drugs. It is forbidden to use or possess or trade any drugs at the event. When the organization spots or confirms any infringements, the offender can be handed over to the police. When the delinquent is being caught trading drugs he/she will be transferred over to the police. Before entering the event you will be able to deposit drugs in the designated drugs barrels without being charged with any consequences.

Am I allowed to bring my medication with me?

The use of medication is allowed when the medication is based on medical grounds and is still sealed. In any case the user needs to have a signed statement by an MD to show the organization. In addition to the written statement, identification with an ID or a passport is also required.

What am I not allowed to bring with me inside the festival?

It is forbidden to enter the event area with the following products or materials: Soft drugs, hard drugs, food, (alcoholic) drinks, glassware, (plastic) bottles, cans, flags, sticks, umbrellas, walking sticks (except medical crutches and tools), pets, banners, objects with discriminating and/or provocative texts and/or expressions, battle-, cross-, fire- or shot weapons or other objects that could be used as a weapon, objects which may negatively affect the safety, health or well-being of the visitors, spray cans, atomizers, fireworks, torches, means of transport, professional video-, audio-, recording- and photo equipment (does not include digital compact cameras and mobile phones with camera function).

When in doubt contact us on [email protected].

Can I bring sunscreen with me?

It is allowed to bring sunscreen but only in a small bottle and without spray head.

Am I allowed to bring a guide dog to the festival?

It is allowed to visit our event with a guide dog, but we don’t encourage it considering the loud music and crowdedness. If you are planning on visiting one of our events with a guide dog, we ask that you contact us beforehand by sending an email to [email protected] so we can inform you about the best way to enter the festival.

Do you sell earplugs?

During Loveland Festival Alpine earplugs will be available at the Alpine earplug booth. With music above 87 dB it is smart to use earplugs with a special music filter. With these earplugs you can still hear the music perfectly, conversations remain intelligible and most important of all, you prevent hearing damage and the annoying ringing after the event. The organization recommends using earplugs or occasionally visiting some of the quiet areas to give your ears some rest. The organization is not liable for any negative consequences that may occur.

Am I allowed to sell products at the event?

It is prohibited to sell or trade any merchandise or products at the event area and parking areas without the consent of the organization.

POOL PARTY

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HOW CAN I BUY A TICKET FOR LOVELAND POOL PARTY 2022?

Limited tickets for the previously sold out pool party will become available again soon. Don’t miss out and pre-register now!

CAN I USE MY LOVELAND POOL PARTY 2020 OR 2021 TICKET FOR THIS EVENT?

Yes! Until January 31st our ticket partner – Yourticketprovider – will send out all new 2022 tickets for everyone who opted to keep their ticket previously.

WHAT ARE THE OPENING HOURS OF THE EVENT?

Friday August 12th from 21:00 till 3:00.

HOW DOES THE LOCKER SYSTEM WORK?

Lockers can be bought here or at the event for €15 with a 10€ deposit included in the price, which you will get back after returning the key. 

I lost my ticket

You can resend your booking confirmation email with the help of this website or you can send an email to [email protected] and we will help you out.

HOW DOES THE TICKET PERSONALIZATION WORK?

During the ticket purchase process, the ticket owner’s full name and email address needs to filled in for every individual ticket. Later on, it is possible to change this data with the help of this website.

IS LOVELAND POOL PARTY 2022 CERTAIN TO TAKE PLACE?

We’re confident to return in 2022, but in case the festival is cancelled due to COVID-19, refund options will be available for tickets bought via official partners (Loveland Website/Yourticketprovider, Resident Advisor, Festicket, Ticketswap, Appic).

I HAVE OTHER QUESTIONS/REMARKS.

Please send us an email to [email protected]. We will take a look into your inquiry and help you out.