FAQ
ENTRANCE
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IS BURST AN 18+ EVENT?
Yes, visitors under 18 will not be allowed (even when accompanied by a parent, guardian and / or other adults).
Should I bring an identification document with myself?
ID’s will be checked at the entrance without exception, so don’t forget to bring your driver’s license, ID card or passport. If you do not have a valid identity document you will be denied access without right to refund of the entry fee.
A valid identification document is an official certificate, therefore copies will not be accepted.
HOW CAN I ENTER THE FESTIVAL?
Access to the event site can only be provided if you are in possession of a valid ticket. Valid tickets can be obtained via the official BURST website and Ticketswap. Once purchased, tickets cannot be returned.
The organization strongly recommends not to buy any tickets through a third-party resellers or non-official partners. Any evidence of irregularities such as, but not limited to: (attempted) use of (false) admission tickets and wristbands fraud is reported to the police.
Access to the event site can only be provided if you are in possession of a valid ticket. Valid tickets can be obtained via the official Loveland van Oranje and Ticketswap. Once purchased, tickets cannot be returned.
The organization strongly recommends not to buy any tickets through a third-party resellers or non-official partners. Any evidence of irregularities such as, but not limited to: (attempted) use of (false) admission tickets and wristbands fraud is reported to the police.
CAN I REENTER THE EVENT TERRAIN WITH MY TICKET?
After leaving the event area, the right of access to the event site expires. Since we scan the barcode of your ticket at the entrance, stamps or other methods will not be used to identify previous accessed visitors.
IS THERE A SECURITY CHECK UPON ENTERING THE FESTIVAL?
Every visitor that enters the event area will be checked by a security employee. It’s allowed to request the search to be executed by an employee of the same sex. This check is set to all visitors, guests, employees and artists in order to protect the general safety on the event. Refusing the check will lead to denied access to the event.
WHAT SIZE BAG IS ALLOWED ON THE FESTIVAL TERRAIN?
You can bring a bag of maximum A4 size to the festival
IS SMOKING ALLOWED?
It is strictly prohibited to smoke at indoor areas (such as tents). You are allowed to smoke outside, please make sure to throw the cigarette buds into the designated trash cans to keep our beautiful festival terrain clean.
WHICH PAYMENT METHOD IS BEING USED AT BURST?
At BURST we work with a coin system. You can purchase coins with cash, debit card, or credit card. (watch out! We do not accept American Express)
CAN I BRING MEDICATION INTO THE EVENT?
Medication is allowed when it’s medically necessary and in a sealed package.
To bring it in, you’ll need:
– A signed statement from your doctor
– A valid ID or passport to match the name on the note
If you require constant access to your phone due to a medical condition, you need to inform us via just email [email protected] ahead of the event. We’ll work with you directly to find a suitable solution. Please note it is important to inform us prior to the event.
CAN I BRING A SMALL DIGITAL OR ANALOG CAMERA?
No — small digital cameras, handycams, SLR, mirrorless or any other cameras are not allowed— we’re keeping things low-key and in the moment.
ARE YOU PLANNING TO ARRIVE BY TOURING CAR?
Please fill out your application here.
Haven’t setup an e-mail client? Send an email to [email protected], make sure you include the following information: Full name, phone number, number of buses & estimated time of arrival.
SHUTTLE BUS
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HOW CAN I BUY A SHUTTLE BUS TICKET?
Shuttle bus tickets are available here
WHERE DOES THE SHUTTLE BUS DEPART FROM AND WHEN?
The shuttle bus to BURST will depart from station Amsterdam Amstel.
IS MY TICKET VALID FOR BOTH TO AND FROM THE FESTIVAL?
The shuttle bus tickets for the BURST festival are return tickets valid for one person. When traveling back to Amsterdam Amstel station, your ticket will be checked again, so please hold on to it carefully.
WHAT ARE THE SHUTTLE BUS RULES TO FOLLOW?
Smoking in the shuttle bus is strictly prohibited. Using the shuttle bus is at your own risk. Instructions of the driver and supervising employees need to be followed at any time. The driver and supervising employees have the authority to deny (groups of) people to the bus.
WHAT IF THE BUS IS DELAYED?
In case of delay neither Trigion Traffic Support, nor YourTicketprovider.nl are responsible for any (financial) consequences of missed connections to public transport.
CAN I ARRIVE BY TOURING CAR?
If you want to arrive by touring car, please fill out your application here.
Haven’t setup an e-mail client? Send an email to [email protected]. Make sure you include the following information: Full name, phone number, number of buses & estimated time of arrival.