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Faq

Faq

September 18th & 19th 2021

Faq

September 18th & 19th 2021

Section 1
How can I buy a ticket for the festival?

With Saturday tickets already sold out, Sunday & Weekend tickets have reached the Final ticket release. These tickets are sold at full price. Click here to get your ticket now.

I have a deposit ticket. What should I do?

We have sent an email to everyone with a deposit ticket on July 8th with a link to complete the payment. Please complete the payment before Friday, July 16th.

All other info about completing your deposit can be found through this link.

Do I need to get tested or vaccinated?

To gain entry to the festival everyone needs a negative corona test result or proof of vaccination and the corona check app 

For instructions and test appointments visit this website. 

Is the event certain to take place this year?

According to the Dutch government events are allowed from the 30th of June, which means that Marco Carola & Guests Festival can take place.

How does the ticket personalization work?

During the ticket purchase process, the ticket owner’s full name and email address needs to filled in for every individual ticket. Later on, it is possible to can change this data with the help of this website.

Can I convert my Music On Festival ticket for this event?

If you have a Music On Festival ticket, you can send us an email at: [email protected]

What happens to my ticket if the event can’t take place as a result of the pandemic?

If the festival can’t take place due to the consequences of the pandemic we will offer all ticket holders a selection of attainable compensations for their ticket. For more information please check our Terms and Conditions.

I lost my deposit confirmation email.

You can resend your booking confirmation email with the help of this websiteor you can send an email to [email protected] and we will help you out.

I have other questions/remarks.

Please send us an email to [email protected] . We will take a look into your inquiry and help you out.