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FAQ

FAQ

Loveland Van Oranje Festival
Kingsday – April 27th 2024
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HOW CAN I BUY A TICKET FOR LOVELAND VAN ORANJE 2024?

Pre-register now for Loveland van Oranje 2024, click here to subscribe. 

Why do I pay an additional entertainment tax of €1,50 per ticket?

As of the 1st of January 2023, events and festivals will be charged by the City of Amsterdam for entertainment tax (vermakelijkhedenretributie, vmr).

WHAT ARE THE OPENING HOURS OF THE EVENT?

Saturday, April 27, from 11.00 till 20.00.

Last entry is at 19.00.

I HAVE OTHER QUESTIONS/REMARKS.

Please check the FAQs below or send an email to [email protected]We will take a look into your inquiry and help you out.  

Also, don’t forget to check your email inbox (and spam folder) because we always contact our visitors with the latest updates via our newsletter. 

TICKETS
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CAN I BUY TICKETS AT THE ENTRANCE OF LOVELAND VAN ORANJE?

There is no opportunity to buy tickets at the entrance.

Pre-register now for Loveland van Oranje 2024, click here to subscribe

HOW DO I PERSONALIZE MY TICKET?

During the ticket purchase process, the ticket owner’s full name, email address and other information needs to be filled for every individual ticket. Later on, it is possible to can change this data with the help of this website.

CAN MY TICKET BE SCANNED FROM MY MOBILE PHONE?

The e-ticket can be scanned from your phone, but make sure you download it upfront, have your battery charged and turn your screen brightness fully up at the entrance to ensure a steady flow going in. Then, it’s time to put your phone away and start dancing.

I LOST MY TICKET, WHAT SHOULD I DO?

If you purchased your ticket via the Loveland van Oranje website, you can resend your booking confirmation email with the help of this page.

If you purchased it via Resident Advisor, Festicket, Ticketswap, Appic or Partybussen please login to your personal account on the above mentioned websites and re-download your ticket.

LOCKERS
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HOW CAN I BUY A LOCKER TICKET?

You can purchase an add-on ticket in the ticket shop at a later point.

Lockers will also be available at the festival location. Keep in mind that you are responsible for your personal belongings. The organization recommends to take no valuable possessions to the event.

HOW DO E-LOCKERS WORK?

At Loveland van Oranje we work with e-lockers, which means there is no deposit and no key. You will receive your locker number and pin code by email.

You enter the pin code of your locker at the lock to open and close it. Be careful when entering your pin code, people might look over your shoulder. Going home? Close your locker and go to the exit, you don’t have to pass by the Lockerbox service desk.

WHEN WILL I RECEIVE MY LOCKER NUMBER AND CODE?

You will receive an e-mail with your locker number, pin code and instructions no later than the morning of the event. If you have not received a code, please show your locker ticket at the Lockerbox service desk on the festival terrain.

WHAT ARE LOCKER DIMENSIONS?

The small lockers are 24cm wide, 28cm high and 50cm deep.

Large lockers are 35cm wide, 28cm high and 50cm deep.

I FORGOT SOMETHING IN MY LOCKER.

Items which were forgotten inside the lockers are collected by Lockerbox. You can check if your belongings were found by filling this form.

GOOD TO KNOW
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CAN I PURCHASE EARPLUGS AT THE EVENT?

Alpine earplugs will be available at the festival Alpine earplug booth. With music above 87 dB it is smart to use earplugs with a special music filter. With these earplugs you can still hear the music perfectly, conversations remain intelligible and most important of all, you prevent hearing damage and the annoying ringing after the event. In addition Alpine PartyPlug earplugs are super comfortable and reusable, so you can protect your ears not only at Loveland van Oranje but on other festivals as well. Love your ears!

WHAT SHOULD I DO IF I LOST/FOUND SOMETHING?

If you lose or find something, you can go to the locker desk at the festival terrain. Everything will be collected there. After the event you can contact the organization on [email protected] to check if we found your properties.

ENTRANCE
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IS LOVELAND VAN ORANJE AN 18+ EVENT?

Yes, visitors under 18 will not be allowed (even when accompanied by a parent, guardian and / or other adults).

Should I bring an identification document with myself?

ID’s will be checked at the entrance without exception, so don’t forget to bring your driver’s license, ID card or passport. If you do not have a valid identity document you will be denied access without right to refund of the entry fee.
A valid identification document is an official certificate, therefore copies will not be accepted.

HOW CAN I ENTER THE FESTIVAL?

Access to the event site can only be provided if you are in possession of a valid ticket. Valid tickets can be obtained via the official Loveland van Oranje and Ticketswap. Once purchased, tickets cannot be returned.

The organization strongly recommends not to buy any tickets through a third-party resellers or non-official partners. Any evidence of irregularities such as, but not limited to: (attempted) use of (false) admission tickets and wristbands fraud is reported to the police.

CAN I REENTER THE EVENT TERRAIN WITH MY TICKET?

After leaving the event area, the right of access to the event site expires. Since we scan the barcode of your ticket at the entrance, stamps or other methods will not be used to identify previous accessed visitors.

Is there a security check upon entering the festival?

Every visitor that enters the event area will be checked by a security employee. It’s allowed to request the search to be executed by an employee of the same sex. This check is set to all visitors, guests, employees and artists in order to protect the general safety on the event. Refusing the check will lead to denied access to the event.

What size bag is allowed on the festival terrain?

You can bring a bag of maximum A4 size to the festival

Is smoking allowed?

It is strictly prohibited to smoke at indoor areas (such as tents). You are allowed to smoke outside, please make sure to throw the cigarette buds into the designated trash cans to keep our beautiful festival terrain clean.

Which payment method is being used at Loveland van Oranje?

At Loveland van Oranje we work with a coin system. You can purchase coins with cash, debit card, or credit card. (watch out! We do not accept American Express)

SHUTTLE BUS
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HOW CAN I BUY A SHUTTLE BUS TICKET?

You can purchase shuttle bus tickets in the ticket shop at later point.

WHERE DOES THE SHUTTLE BUS DEPART FROM AND WHEN?

The shuttle bus will depart from station Amsterdam Amstel. All travel info about the shuttle bus can be found here.

IS MY TICKET VALID FOR BOTH TO AND FROM THE FESTIVAL?

Yes, the shuttle bus tickets are return tickets valid for one person. When travelling back to Amsterdam Amstel station, your ticket will be checked again, so please hold on to it carefully.

WHAT ARE THE SHUTTLE BUS RULES TO FOLLOW?

Smoking in the shuttle bus is strictly prohibited. Using the shuttle bus is at own risk.Instructions of the driver and supervising employees need to be followed at any time.The driver and supervising employees have the authority to deny (groups of) people to the bus.

WHAT IF THE BUS IS DELAYED?

In case of delay neither Brink Verkeer, nor YourTicketprovider.nl are responsible for any (financial) consequences of missed connections to public transport.

© LOVELAND EVENTS