There is no opportunity to buy tickets at the entrance.

As of the 1st of January 2023, events and festivals will be charged by the City of Amsterdam for entertainment tax (vermakelijkhedenretributie, vmr).

During the ticket purchase process, the ticket owner’s full name, email address and other information needs to be filled for every individual ticket. Later on, it is possible to can change this data with the help of this website.

The e-ticket can be scanned from your phone, but make sure you download it upfront, have your battery charged and turn your screen brightness fully up at the entrance to ensure a steady flow going in. Then, it’s time to put your phone away and start dancing.

If you purchased your ticket via the BURST website, you can resend your booking confirmation email with the help of this page.

If you purchased it via Resident Advisor, Festicket, Ticketswap, Appic or Partybussen please login to your personal account on the above mentioned websites and re-download your ticket.

Ticket resale is subject to specific restrictions, and commercial resale is not allowed. You can review all applicable rules in the official ticket terms and conditions.

You can order a maximum of 10 tickets for BURST.

Please note: Do not order more tickets than the ticket limit allows. If you do, we may cancel one or all of your orders. This may apply to orders with the same email address, billing address, credit card number, and/or other details.

You can purchase a locker while buying your ticket online. Simply add a locker during the ticket checkout process.

At BURST we work with e-lockers, which means there is no deposit and no key. You will receive your locker number and pin code by email.

You enter the pin code of your locker at the lock to open and close it. Be careful when entering your pin code, people might look over your shoulder. Going home? Close your locker and go to the exit, you don’t have to pass by the Lockerbox service desk.

You will receive an e-mail with your locker number, pin code and instructions no later than the morning of the event. If you have not received a code, please show your locker ticket at the Lockerbox service desk on the festival terrain.

The small lockers are 24cm wide, 28cm high and 50cm deep.

Large lockers are 35cm wide, 28cm high and 50cm deep.

Items which were forgotten inside the lockers are collected by Lockerbox. You can check if your belongings were found by filling this form.

Earplugs will be available at the festival earplug booth. With music above 87 dB it is smart to use earplugs with a special music filter. With these earplugs you can still hear the music perfectly, conversations remain intelligible and most important of all, you prevent hearing damage and the annoying ringing after the event. Love your ears!

If you lose or find something, you can go to the locker desk at the festival terrain. Everything will be collected there. After the event we post all of the items we found on iLost.co. :https://ilost.co/nl/org/burst

Yes, smoking is allowed on the festival terrain. Please make sure to throw the cigarette buds into the designated trash cans to keep our beautiful festival terrain clean.

For security reasons, please note that only bags no larger than A4 size (8.27 x 11.69 inches or 21 x 29.7 cm) are permitted inside the festival grounds.

It is forbidden to enter the event area with the following products or materials: Soft drugs, hard drugs, food, (alcoholic) drinks, glassware, (plastic) bottles, cans, flags, sticks, umbrellas, walking sticks (except medical crutches and tools), pets, banners, objects with discriminating and/or provocative texts and/or expressions, battle-, cross-, fire- or shot weapons or other objects that could be used as a weapon, objects which may negatively affect the safety, health or well-being of the visitors, spray cans, atomizers, fireworks, torches, means of transport, battery of an electric bicycle, professional video-, audio-, recording- and photo equipment (does not include digital compact cameras and mobile phones with camera function), camera glasses, smart glasses, or any other form of wearable recording devices.

When in doubt contact us on [email protected].

When the rules are not being followed, acces to the event will be denied without any refunds of the entrance ticket. If acces is denied, you will directly be removed from the event area.

In situations where the rules do not apply, the organization will decide on the measures to be taken. The decision of the organization in this respect is binding.

1. It is forbidden to climb stages, buildings, fences or other objects. It is also not allowed to take any objects/structures from the event area.

2. It is not allowed to enter a toilet cabin with multiple persons. Urinating outside the designated facilities is prohibited. Offenders will be removed from the festival area and handed over to the police.

3. Directions and instructions of the (security) staff must be followed at all times. At the suspicion of a violation of the rules, the security staff has the right to body search. Refusing this search will lead to removal from the event.

Please check the FAQs below or send an email to [email protected]. We will take a look into your inquiry and help you out.

Also, don’t forget to check your email inbox (and spam folder) because we always contact our visitors with the latest updates via our newsletter.