No, for now Loveland Festival | 25YRS is scheduled as planned. The Dutch government on March 12^th announced a ban of public gatherings and events with over 100 visitors. This ban is at least in place up until March 31st 2020.

However, the health of our visitors and everyone involved is of the utmost importance to us. We are in close contact with official authorities such as RIVM (the National Institute for Public Health and the Environment), government officials, the Municipality of Amsterdam and the GGD (Joint Health Service). We are monitoring all developments and will follow their advice concerning any cancellations.

This means there will be no cancellation, unless there are strict, national orders for all events by the government and the RIVM (the National Institute of Public Health).

In case there are new developments, we will communicate this through all official Loveland channels (website, Facebook, Instagram etc.) and we will send a mail to all our ticketholders.

Please always and only check official Loveland channels for the latest updates.

Yes, in case Loveland Festival | 25YRS gets cancelled, your ticket will be refunded.

Yes, in case Loveland Festival | 25YRS gets cancelled, your locker, parking and/or shuttle bus ticket will be refunded.

All tickets bought through our official ticket partners Resident Advisor, Festicket, Appic and Partybussen will be refunded.

We can’t guarantee a refund for tickets bought through any other third-party reseller. Please make sure to always buy your tickets through our official channels.

As for right now, our normal terms and conditions apply. Therefore, you cannot get a refund on your ticket in precaution of the coronavirus. If you do want to sell your ticket, we advise to do so via Ticketswap.

We are following the guidelines and advice of the RIVM and the GGD at all our events.

We advise everyone involved, including visitors, employees, volunteers and suppliers, to follow the guidelines and advice of the RIVM and the GGD. These requirements apply to all viruses that can cause flu and colds.

For the latest updates by the RIVM, please visit www.rivm.nl/en/news/current-information-about-novel-coronavirus-covid-19

When you bought a day ticket you will receive one ticket. You’ll receive your ticket per e-mail. This ticket will be scanned at the entrance.

A weekend ticket is valid on both Saturday and Sunday. On Saturday your ticket will be scanned at the entrance and you will receive a wristband. On Sunday you can only enter the venue with you ticket in combination with you wristband.

You can enter the event at the weekend entrance with your Loveland Card. It is possible to lend your Loveland Card to a friend.

No, a weekend ticket is only valid for one person/visitor.

There is no opportunity to buy tickets at the entrance. We recommend to buy the tickets online, beforehand. Get your tickets here

After the purchase of your ticket you will receive an e-mail with the question to fill in personal information from every individual ticket owner. When the data is filled in, your tickets will be send to your e-mail account.

You can sell your day tickets, for the day mentioned on the ticket. You can resell your weekend tickets as one. But not partially for one day. It is not possible to go to the event on Saturday and sell your ticket for the Sunday. Blind birds and Loveland Cards are non-resellable. But your Loveland Card can be lend to a friend.

The e-ticket can be scanned from your phone, but make sure you download it upfront, have your batteries loaded and turn your screen brightness fully up at the entrance to ensure a steady flow going in. Then, it’s time to put your phone off and start dancing.

It is prohibited to sell or trade any merchandise or products at the event area and parking areas without the consent of the organization.

Tickets are sold through the ticket page of our website and by our official partners: Resident Advisor and Festicket. The organization strongly recommends not to buy any tickets through a third party selling point. If there is no other way, we recommend using Ticketswap, to reduce the chance of buying false tickets.

It’s possible to purchase tickets through iDeal, Creditcard, Bankcontact, VPay and Sofort.

Lost tickets can be found via this link: https://www.yourticketprovider.nl/ticketopvragen.
If you bought your ticket on Festicket or Resident Andvisor, please log in into your own account on the website of purchase.

If you lost your Loveland Card, please visit this page and apply for a new one. This will cost you €5 (re-issue and service fees).

Yes, visitors under 18 will not be allowed (even when accompanied by a parent, guardian and / or other adults).

Saturday August 8th from 12:00 till 23:00 Sunday August 9th from 13:00 till 23:00

At the request of a security staff member you should be able to identify yourself. If you do not have a valid identity document you will be denied access without right to refund of the entry fee. Valid identification means a passport, identity card or driving license. Copies will not be accepted.

Unfortunately this is not possible in any case. Your ticket barcode can be scanned only once: thus, after leaving the event area, your right of access to the event site expires.
Stamps or other methods will not be used to identify previous accessed visitors.

Every visitor that enters the event area will be checked by a security employee. It’s allowed to request the search to be executed by an employee of the same sex. This check is set to all visitors, guests, employees and artists in order to protect the general safety on the event. Refusing the check will lead to denied access to the event.

Yes, there are pathways and grounds on the festival accessible by wheelchair. There won’t be a wheelchair stage or special wheelchair-zone.

Loveland Festival | 25YRS maintains a zero tolerance policy on drugs. It is forbidden to use or possess or trade any drugs at the event. When the organization spots or confirms any infringements, the offender can be handed over to the police. When the delinquent is being caught trading drugs he/she will be transferred over to the police. Before entering the event you will be able to deposit drugs in the designated drugs barrels without being charged with any consequences.

The use of medication is allowed when the medication is based on medical grounds and is still sealed. In any case the user needs to have a signed statement by an MD to show the organization. In addition to the written statement, identification with an ID or a passport is also required.

It is forbidden to enter the event area with the following products or materials: Soft drugs, hard drugs, food, (alcoholic) drinks, glassware, (plastic) bottles, cans, flags, sticks, umbrellas, walking sticks (except medical crutches and tools), pets, banners, objects with discriminating and/or provocative texts and/or expressions, battle-, cross-, fire- or shot weapons or other objects that could be used as a weapon, objects which may negatively affect the safety, health or well-being of the visitors, spray cans, atomizers, fireworks, torches, means of transport, professional video-, audio-, recording- and photo equipment (does not include digital compact cameras and mobile phones with camera function).

When in doubt contact us on [email protected].

It is allowed to bring sunscreen but only in a small bottle and without spray head.

It is allowed to visit our event with a guide dog, but we don’t encourage it considering the loud music and crowdedness. If you are planning on visiting one of our events with a guide dog, we ask that you contact us beforehand by sending an email to [email protected] so we can inform you about the best way to enter the festival.

You can buy earplugs at our event. Loud music will be produced at the event area. The organization is not liable for any negative consequences that may occur. The organization recommends using earplugs or occasionally visiting some of the quiet areas to give your ears some rest.