The minimum age for attending Loveland Festival is 18 years, therefore the age limit for booking a hotel package is also 18+.

The hotel packages includes 2 or 3 nights in Loveland Hotel, Hangover Breakfast and 2x Loveland Festival 2020 l 25 YRS Weekend tickets.

The Golden Package includes all of the above including all hotel add-ons (Friday Rooftop BBQ, Saturday and Sunday Top floor + Rooftop Afterparty), early check-in and late check-out plus 2x backstage passes for both festival days.

A double or twin bed guestroom with private bathroom, wi-fi, air conditioning, safe, kettle, hangover breakfast and the opportunity to purchase tickets for the exclusive Afterparties of Loveland Festival 2020 l 25 YRS.

The booking cannot be canceled or refunded. It is only possible to change the name on the booking.
In case you want to change the name on the booking you can send an email to [email protected] with your booking details and the required change.

No, every booking is for a double room (2 people). It is possible to make several bookings, but the room type cannot be changed and no extra bed can be placed.

You can make a request by sending an email to [email protected] with all booking references. No guarantees can be made but we will try to provide if the availability allows it.

A: Yes, it is possible to add extras such as early check-in / late check-out, tickets to hotel add-ons. You can do so here with your ticket barcode.

It is also possible to change the name on the booking but the booking itself cannot be canceled or refunded. If you would like to change the name on the booking please send an email to [email protected] with your booking details and the required change.

Standard check-in is from 15:00, and check-out is until 12:00 PM. Guests can also choose the option of early check-in from 12:00 PM and a late check-out until 14:30.
You can add this via ticketshop link and purchase this extra package. When this is closed, please contact the hotel via +31(0)20 570 5740 and ask for this extra package.

The hotel accepts American Express, Mastercard, Visa card, Maestro, Debit Card and cash.
Room charges; At check-in the city tax need to be fulfilled in advance for all nights. If you would like an early check-in or late check-out and is not booked yet, you can contact the hotel to request it (+31(0)20 570 5740). This will also need to be fulfilled at check-in.

In the hotel itself you can pay for items (food/ drinks etc.) with cash or card. Roomservice also need to be paid on the spot.

No, it is allowed to show the booking confirmation email via your phone.

There is a special shop if you already have a festival ticket that only grants you access by entering you’re ticket barcode.
Here’s the link.

Looking for your ticket barcode? Check your email for sender ‘Yourticketprovider’. You can find it on your confirmation mail. Make sure to personalize your ticket to view the barcode.

A: The address of the hotel is Staalmeesterslaan 410, 1057 PH Amsterdam.

From the airport – Amsterdam Schiphol Airport is 15-minute drive from the hotel, and a free shuttle service from the Airport to the Hotel. Go to the shuttle area at the Airport on your right-hand side at the bus station. The shuttle bus will depart on set times several times a day. You can find the departure schedule here.

By car – There is an indoor car park available on site for € 3,50 per hour or a maximum daily rate of € 25

By public transport – The closest stop to the hotel is Admiraal Helfrichstraat tram stop (line 13), offering a direct tram connection with Central Station and Dam Square in approximately 20 minutes.

The address of the festival is President Allendelaan 3 1064 GW Amsterdam.

With public transport – The closest stop to the hotel is Admiraal Helfrichstraat tram stop (line 13, direction Geuzenveld), offering a direct tram connection with the closest stop to the festival Slotermeerlaan. The journey takes approximately 12 minutes.

With bike – There are bikes available for rent in the hotel. For more info and renting please turn to the hotel reception. The ride takes 10 minutes.

By walk – On foot it takes 30 minutes to arrive to the festival terrain.

Yes, the following parking options are available to guests staying at Loveland Hotel (subject to availability):

• on-site parking/ parking garage
• electric vehicle charging station
• accessible parking.

The indoor car park is available on site for € 3,50 per hour or a maximum daily rate of € 25.

Yes, you can leave your luggage at the hotel before check-in or after check-out. If you wish to do so you can ask the receptionist for this service.

A: Yes, the hotel offers a top floor and rooftop terrace restaurant.

During your stay at Loveland Hotel you can also enjoy a special hangover breakfast which is included in your package deal. Breakfast is served from 10h00 till 14h00 and includes rooftop access.

During this special Loveland weekend we offer tailor-made food items during the day.

Hotel upgrades that can be included are:

Friday – Rooftop BBQ from 19h00 until 01h00
Saturday – Top floor + Rooftop afterparty from 23h00 until 04h00
Sunday – Top floor + Rooftop afterparty from 23h00 until 04h00
Early check in – 12h00 (instead of standard check in time at15h00)
Late check out – 14h30 (instead of standard check out time at12h00)

For prices and purchasing check out ticket link.

The hotel offers the following activities/services (charges may apply): fitness center, sauna, bicycle rental, solarium and the Loveland Programs such as BBQ Party, Rooftop Afterparty.

No, you can only enter once per day at the festival even if you have a weekend ticket.

Yes you can book extra nights at the hotel through the hotel website.

All guests staying at the hotel should follow the do’s and don’ts. We kindly ask you to leave prohibited items (such as drugs, explosives, knives, weapons, fireworks, laughing gas etc.) at home.

Your own alcohol, drinks and food items can only be used in your guestroom and lobby of the hotel. This cannot be used in the restaurant, bar or rooftop.

A small portable sound system is allowed to use in your guestroom. However can only be used on background sound level and need to be turned off after midnight due to your neighbors.

Look after your neighbours and make sure you keep a peaceful environment.

There is CCTV inside and outside the hotel. In case of a theft please go to our front desk and our Security will take over.

It is not allowed to smoke in the hotel. You can smoke outside on the Rooftop or outside in front of the front desk.

Lost and found items will be kept at the front desk.

The hotel is not responsible for loss or theft of your belongings.

If violence occurs or one of the above-mentioned rules are violated, the hotel deserves the right to remove you from the property and no refund will be given.

In case of a fire, keep calm and follow the instructions and please leave the property as soon as possible, do not use the elevator.

Additional regulations are available in your guestroom and on the hotel website.

A: With questions regarding your order please contact Yourticketprovider Customer Service via email ([email protected]) or via phone +31(0)30 2040258
They will be able to help you with your issue.

You can resend your confirmation email with the help of the following website: yourticketprovider.nl/ticketopvragen

You can correct mistakes like this with the help of the following website: http://yourticketprovider.nl/ticketpersonaliseren

Please send an email with your question to [email protected] and we will get in contact with you as soon as possible.

If you have a special request such a type of bed or diet requirements, you can check which request(s) you have when booking your stay. If you have already booked your stay or your request was not available when booking, please contact [email protected]